We provide luxury hotels with technology that transforms a properties technology from a liability, or a cost centre, into a strategic asset that creates exceptional guest experiences.
We provide strategic managed services to luxury hospitality businesses that transform a properties technology from a liability, or a cost centre, into a strategic asset that creates exceptional guest experiences.
We’re technology experts and provide the luxury hospitality sector with the strategy and solutions to realise desired business outcomes, such as 100% occupancy at desired ADR, or growing global membership bases.
LUXURY HOSPITALITY TECHNOLOGY
As a Lightspeed Partner we offer strategic managed services to the luxury hospitality sector, powered by the Lightspeed Cloud including Frontdesk Anywhere Hotel PMS and Lightspeed X POS systems running on Apple hardware, with management reporting to monitor occupancy rates, average room rates and yield per room tracking – all delivered with the need to continuously win positive online reviews and create moments of magic whilst managing inventory and cross posting. As a Cisco Partner we provide connectivity powered by Meraki WiFi 6 networks for rock solid PDQ and guest device performance. Finally, we specialise in delivering luxury hospitality technology solutions aligned with a Service Delivery Plan designed to improve IT operational maturity and realise IT strategy that grows your business and saves money, time, and reputation.
OUR TECHNOLOGY PARTNERS
FEEL THE LOVE
In 2020/2021, throughout the COVID19 pandemic, Strategic grew our digital marketing reach by 523%. Many Ski Tour Operators went out of business, we went from strength to strength using the Google Customer Matching Algorithm and many other tactics. Strategic are a joy to work with and the gurus for all things digital.
During the COVID19 pandemic, when many shops on the High Street were closing, we had to ask Strategic to take down our website eCommerce platform as we just couldn't keep up with the demand. We were receiving orders from all over the country and have remained number one on Google ever since they put us there!
Strategic are amazing lateral thinkers and their innovation and creativity know no bounds. When combined with a detailed technical knowledge, they produce magic. They've taken our business to the next level and have also just created a UKRI SMART grant application on our behalf for over £500,000. Strategic are a game changer.
We’ve created Digital IQ® as a unique benchmarking platform that measures and scores IT performance using the ITIL framework. Digital IQ® is part of the Strategic Asset Delivery Methodology which also helps identify your desired business outcomes. Once you have completed this assessment and know your Digital IQ® score, the next step is to hold a Service Introduction and help you to create a comprehensive Service Delivery Plan detailing actionable steps to achieve your desired business outcomes.
Non-existent or unforced, manual and localised IT processes. Overall health of IT is unknown.
Processes are centralised and are enforced. More insight in health and costs of IT infrastructures.
IT processes are consistent. Organisation is focused on IT services. Business is clearly represented by IT staff.
IT is strategic partner of business operations. Business is involved in the IT processes. IT is a strategic asset.